Emerald Struts Reviews
Emerald Struts Customer Reviews (6)
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Emerald Struts Customer’s Q&A
Emerald Struts FAQs
What is emeraldstruts.com?
Emeraldstruts.com is a website that specializes in automatic boot struts for cars. These struts allow the car boot to open automatically, a feature typically found in luxury vehicles. The website offers a variety of struts for different car models including BMW, Ford Focus, VW Golf, Ford Fiesta, and Audi among others. In addition to automatic boot struts, the website also sells a range of car accessories and merchandise. All products are backed by a warranty.
Can you tell me more about the company behind emeraldstruts.com?
Emerald Struts Ltd is a UK company based in Oxfordshire. They specialize in providing modified vehicle struts designed to automatically open car boots. These automatic gas struts require no coding and can be installed in as little as 10 minutes. The company offers worldwide delivery and aims to ship all products within 24 hours. Each strut is hand-assembled, packaged, and dispatched by their team. The struts are designed with a smooth finish and come with an easy installation guide. They also offer a 12-month warranty on all products which are faulty. Their customer service team is available Monday-Friday from 9am to 5pm. For any inquiries, customers can email 'orders@emeraldstruts.com'.
How can I contact emeraldstruts.com?
Emerald Struts can be contacted via email at orders@emeraldstruts.com. The company is located at Unit 23 Apollo Park, Ironstone Lane, OX15 6AY. For more information, the website of Emerald Struts can be visited.
About emeraldstruts.com Popular Products and Services?
Emerald Struts Ltd is a Car accessories store located in Banbury. The company is known for providing modified vehicle struts designed to open or pop your boot open automatically. These automatic gas struts require zero coding and installation can take place within as little as 10 minutes. The company can deliver worldwide and aims to ship all products within 24 hours. Each strut is hand assembled, packaged, and dispatched by the team. The struts are finished with a smooth design and are easy to install. They come with a nice and easy installation guide. Slow releasing damping allows the boot to open smoothly, with enough pressure to ensure they continue to keep you happy. The struts come with secure metal heads which come with securing locking pins. The company provides 12 months warranty on all products which are faulty. The design is flawless and has a registered community design 008260566-0001. The custom service team is available to help you and is contactable Monday-Friday 9am to 5pm. Please email 'orders@emeraldstruts.com'. They will not be able to reply to emails during weekends or bank holidays.
About emeraldstruts.com Payment Method?
Emeraldstruts.com is an online store that offers "get your money back" friendly payment methods. If a purchase is made, the refund will be credited to the original payment card on the day of the request but may take up to 14 working days. It's important to note that unwanted goods must be returned in a fully re-saleable condition and any packaging must be intact. The right to refuse an exchange or full refund if goods are not returned in a re-saleable condition or are damaged is reserved. If these conditions are met, a replacement, exchange, or refund will be gladly offered. Refunds on promotional goods purchased under a promotional offer will be based on the terms of the promotional price. If the product is to be repaired, and the manufacturer has provided a helpline, repair service, or warranty, the manufacturer should be contacted directly in the first instance. Upon receipt of the order, it is advised to carefully inspect the package and goods to ensure they are intact and complete, before signing for receipt of delivery. If the parcel is found to be damaged or incomplete, delivery of the goods must be refused.
emeraldstruts.com Return Policy?
Emerald Struts has a return policy that allows customers to exchange or refund their purchase within 14 days of delivery. The refund will be credited to the original payment card on the day of request but may take up to 14 working days. Unwanted goods must be returned in a fully re-saleable condition and any packaging must be intact. If these conditions are met, a replacement, exchange, or refund will be offered. Some parts may be subject to a restocking fee, normally 20% of the product value.
In terms of shipping, all products are aimed to be shipped within 24 hours. Each strut is hand assembled, packaged, and dispatched by the team.
For returns, the first course of action should be to contact Emerald Struts at orders@emeraldstruts.com. If the fault has been established and deemed impossible to be solved on site, Emerald Struts will arrange for collection of the item at cost to the customer. This will be refunded in full if the item is found to be faulty.
Please note that this information is based on the most recent data available and may be subject to change.
How do I contact Emerald Struts?
Emerald Struts can be contacted via email at orders@emeraldstruts.com. For further assistance, the customer care team can be reached through this email. Additionally, Emerald Struts has a presence on Facebook where they can be contacted. Please note that response times may vary.